Return Policy
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At Riff Culture, we strive to ensure our customers are completely satisfied with their purchases. If you receive a damaged product or there is a manufacturing error, we offer a refund under the following conditions:
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1. **Eligibility**:
- The product must be reported to us within 15 days of delivery.
- A clear photo showing the issue must be provided.
2. **Process**:
- Contact our customer service team via riffculture@outlook.com
- Provide your order number and a detailed description of the issue, along with a clear photo.
3. **Refunds**:
- Once your return is approved, we will process the refund to your original method of payment.
- Refund processing times may vary depending on your payment method and financial institution.
4. **Exceptions**:
- This policy does not cover general wear and tear, or damage caused by improper use or handling of the product.
If you have any questions or need further assistance, please do not hesitate to reach out to our support team.
Thank you for shopping with Riff Culture!
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Keep Riffing,
The Riff Culture Team
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Disclaimer
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Welcome to the Riff Culture online store. By accessing and using this website, you agree to the following terms and conditions:
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1. **Product Information**:
- We strive to provide accurate and up-to-date information about our products. However, we do not warrant that the product descriptions, images, or other content on our site are entirely accurate, complete, reliable, current, or error-free.
2. **Pricing**:
- All prices are subject to change without notice. We reserve the right to modify or discontinue products without prior notice.
3. **Availability**:
- While we make every effort to maintain accurate stock information, the availability of products on our site is not guaranteed.
4. **External Links**:
- Our website may contain links to external websites that are not operated by Riff Culture. We have no control over the content and practices of these sites and cannot accept responsibility or liability for their respective policies.
5. **Limitation of Liability**:
- Riff Culture shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use the products or materials on this site, even if Riff Culture or an authorized representative has been notified of the possibility of such damages.
6. **Intellectual Property**:
- All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Riff Culture and is protected by copyright, trademark, and other intellectual property laws. Unauthorized use of any content is strictly prohibited.
7. **User Conduct**:
- Users are prohibited from using the site to violate any local, state, national, or international law or regulation. Any unauthorized use of the site may result in termination of your access to the site and may subject you to civil and/or criminal liability.
8. **Changes to the Disclaimer**:
- Riff Culture reserves the right to modify this disclaimer at any time without prior notice. Your continued use of the site constitutes acceptance of any changes.
If you have any questions or concerns regarding this disclaimer, please contact our customer service team.
The Riff Culture Team